TELEHEALTH INFORMATION

Understand telehealth.

What remote care can involve, the limits to understand, and the information you should receive before participating.

What telehealth means

Telehealth uses communication technology to connect people with health professionals remotely. A service may involve video, telephone, or secure messaging. The format depends on the service and applicable requirements.

Remote care may be convenient, but it is not suitable for every person or every concern. Some situations need in-person examination, testing, or emergency care.

HHS: Information for telehealth patients

Benefits and limitations

Remote communication can make it easier to connect, but technology can fail and the clinician may not be able to perform the same examination as in person. Privacy can also depend on the device, connection, and environment used for a visit.

A responsible service should explain these limitations, how interruptions are handled, how to reach help, and when an in-person visit is necessary.

The patient registration page includes an age and telemedicine acknowledgment. That acknowledgment does not replace any provider-specific informed consent required before care begins. This page explains telehealth in general.

Before clinical services begin, review the treating provider’s identity, relevant licensing information, service terms, privacy notices, fees, and any required informed consent. The ability to ask questions and applicable options for declining or ending remote care should be explained.

Current availability

Strand Aminos Telehealth is accepting new patients. Availability depends on your location, the service, and applicable clinical and licensing requirements. General support cannot provide medical advice or prescribe.

For urgent symptoms, seek appropriate in-person medical care. For a medical emergency, call 911.